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Mon-Fri 9:00AM - 6:00AM
Sat - 9:00AM-5:00PM
Sundays by appointment only!

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MANAGED THREAT RESPONSE

24/7 threat hunting, detection, and response delivered by an expert team as a fully-managed service

Threat Notification Isn’t the Solution – It’s a Starting Point!

Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Softmetics MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

With Softmetics MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

We do the work, but you own the decisions. This means you control how and when potential incidents are escalated, what response actions (if any) you want us to take, and who should be included in communications.

Softmetics MTR arms you with a highly-trained team of threat hunters and response experts who:

  • Proactively hunt for and validate potential threats and incidents
  • Use all available information to determine the scope and severity of threats
  • Apply the appropriate business context for valid threats
  • Initiate actions to remotely disrupt, contain, and neutralize threats
  • Provide actionable advice for addressing the root cause of recurring incidents

Softmetics MTR features three response modes so you can choose the best way for our MTR team to work alongside you during incidents:

  • Notify

We notify you about the detection and provide details to help you with prioritization and response

  • Collaborate

We work with your internal team or external point(s) of contact to respond to the detection

  • Authorize

We handle containment and neutralization actions and inform you of the action(s) taken

KEY CLIENTS

Softmetics's clients include telecom companies, construction companies, software providers, online businesses, and enterprises that want to leverage their Information Technology assets, meet demanding time-to-market requirements, and diminish their technology cost of ownership. Our ability to reinvest our knowledge and resources into services that proactively surpass their expectations has guaranteed that our clients stay with us for years. Most of our revenue comes from repeat business, and most of our new clients are referrals by existing ones.

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